Technical Support Electrician 

 
 
Company Introduction: 
 
 
Elite Lighting is a leading manufacturer of architectural, commercial, industrial, and residential lighting that impacts the industry nationwide. Elite is known for the relationships we form with our partners, as well as our quality, shipping, and competitive pricing. Our focus is recessed lighting and commercial interior lighting, and our products are reliable, innovative, and high-performing. We provide services in engineering, lighting design and consultancy, quotations, product selection and availability, customer service, technical support, marketing, and web design. Our culture is fast-paced, collaborative, and rewarding. We offer training, career development, and upward mobility to the right candidates. As a family-owned business in operation since 1998, we function with the heart of an independently owned business but with the growth and scale of a large corporation. Elite Lighting fosters a safe, clean environment and we have implemented the necessary safety precautions and cleaning procedures to keep our employees safe and healthy. If you have a can-do attitude and the willingness to put in the hard work to see results develop over time, we encourage you to apply! 

Job Title: Technical Support Electrician/Engineer 

Department: Tech Support 

Job Type: Full-Time, In Person (No Remote) 

Status: Non-Exempt 

Location: Commerce, CA 

Job Description 

We are looking for a certified electrician to monitor, diagnose, and troubleshoot incoming issues with Elite’s products. The employee will primarily perform these tasks over the phone and email. Some jobsite visits may be required. Employee must be familiar with all types of lighting, (especially LED lighting) as well as be familiar with electrical infrastructure. 

Technical Support Responsibilities 

• Monitor, diagnose, and troubleshoot all electrical systems and products over the phone and by email. 
• Perform all work to industry standards and maintain a professional manner and appearance. 

• Communicate with customers professionally and politely. 
• Handle all emails and calls on a daily basis, prioritizing urgent requests (those with strict job deadlines). 
• Use CALL.E to enter and track all pending customer issues 
• Complete all assigned troubleshooting jobs, installations, repairs and maintenance tasks in a timely manner 
• Continually develop and make suggestions on how to upgrade products, dimming options, and literature. 

• Provide positive and prompt responses to requests from customers 
• Maintain tools, parts equipment and supplies to ensure clean and safe conditions 
• Comply with all policies and procedures (e.g., customer service, safety, usage and handling of hazardous or restricted material) 
• Maintain records for work assigned, jobs addressed, and work completed in a neat and organized manner 
• Light commercial and industrial electrical work 

Minimum Requirements 

• Engineering background preferred 
• Must hold Electrical License and/or Certification 
• Minimum of five years’ experience in general electrical service work (residential and/or commercial, retail) preferred 
• Must have some field installation experience 

• Basic computer skills and the ability to monitor, navigate and utilize equipment operating systems 
• Good communication skills, both verbal and written 
• Must successfully pass a background check and drug test. 
• Must have a valid driver’s license with a good driving record 
• Must have reliable transportation. 

• Ability to read and understand schematic, electrical, mechanical, and architectural drawings 
• Self-motivated and flexible with the ability to work independently or in a team environment 
• Maintain records for work completed 
• Ability to completely install a project based off of engineered designs 
• Accept responsibility for projects assigned and worked on 

• Basic computer skills and the ability to monitor, navigate and utilize equipment operating systems 
• Self-motivated and flexible with the ability to work independently and in a team environment 
• Must be an exceptional technician. We prefer individuals who are highly skilled and efficient. 
• Above average knowledge of electrical systems and components 
• Ability to lift product up to 51 LBS, repeatedly and continuously throughout the day 

• Ability to work in closed spaces such as closets, crawl spaces, attics, mechanical rooms, etc. 
• Ability to work from heights if needed. 
• Other duties as assigned. 

Physical Activities/Considerations of the Position: 

• Position requires frequent standing, lifting, bending, and walking in order to move heavy product from/to different locations through the Assembly department 

• Position may include some twisting, turning, stooping, pushing, pulling, squatting, reaching above the shoulder, and other physical movements to reach a few products on occasion 
• The temperature of the warehouse changes with the changing weather 

Work Hours 

Monday through Friday from 7:30 AM to 5:30 PM with two 10-minute breaks and an unpaid lunch between 12:45 PM to 1:30 PM. 

Benefits 

We are committed to career development and incorporate learning opportunities for the right candidate to be able to master duties and responsibilities of their role. 

• Competitive salary 
• Competitive health, dental, vision, and life insurance through Kaiser, Health Net, Guardian, and Principal 
• 6 major holidays paid through the year (you must work the day before and after the holiday) 
• Up to 24 hours of sick pay in one year, accrued at 1 hour for every 30 hours worked and available for use after 90 days of consecutive employment 

• We offer great opportunity for growth for high-performing individuals 
• We offer a performance-based year-end bonus 
• We have a diverse work environment with a family feel, and we have monthly birthday celebrations 
• We offer 401K through Principal; eligibility begins after a 3-month probationary period 
• Covid-19-related pay to employees where applicable by law 

Covid-19 Health & Safety Precautions
Face masks are required of all employees at all times, temperature of all employees is checked on arrival, and physical social distancing is enforced. The office has plexiglass dividers installed in between workspaces as a safeguard. We supply hand sanitizer and alcohol wipes to employees. 

 
 
Lighting Designer 

 
Company Introduction 
 

A leading American lighting manufacturer based in Commerce, CA is looking for a skilled lighting designer to join its workforce. The candidate will join a creative team whose objective is to facilitate our customers’ needs. Our diverse market requires high-performance, visually compelling and sustainable products to move their enterprise forward, support their culture, integrate technology, and drive efficiency. Our lighting designer will concentrate on all aspects of lighting design, from inception through to application, in client spaces. We help clients articulate and align their business strategies and core values by integrating our excellent lighting products in our customers’ dynamic space. We are innovators in commercial, residential, and architectural lighting and have dominated the market for the last twenty years. 

Job Title: Lighting Designer 

Department: R&D 

Job Type: Full-Time, In Person (No Remote) 

Status: Non-Exempt 

Location: Commerce, CA 

Job Description 

The Lighting Designer plays an indispensable role in realizing our company goals and initiatives. Because of this, we are seeking a highly talented, motivated, informed individual who is eager to work in a dynamic, fast-paced environment. 

We are currently seeking two Lighting Designers with different backgrounds: 

Two Lighting Designers with experience in lighting for either/both: 

• Hospitality spaces (hotels), retail, high-rise buildings, and high-end residential. 
• Commercial spaces (office buildings, healthcare). 

Responsibilities 

• Analyzing and design of new, remodel and retrofit lighting projects 
• Acquiring knowledge of lighting controls 
• Acquiring knowledge of energy–saving growth areas 

• Working closely with marketing and project managers on job–specific designs as well as the salesforce during customer development and formal proposal stages 
• Providing technical design sales support at customer meetings 
• Understanding and implementing customers’ requirements as well as communicate with all involved parties to produce financially efficient solutions 
• Having the social preparedness to conduct presentations 
• Involving/specifying our lighting products into major projects 

• Training customers and staff 
• Coordinating marketing efforts while collaborating with our marketing and quotations departments to help promote and reinforce the brand 
• Maintaining informed about the latest developments in lighting; being prepared to attend local and national IES events 

Qualifications 

• Four-year degree in engineering, lighting design, or equivalent experience required. 

• Must be NCQLP certified (LC License) 
• Must be based in Los Angeles County 
• 3 years of previous lighting-related design experience 
• Understanding and application of the energy demand and maintenance requirements of various existing lighting systems. 
• Has advanced experience with all aspects of lighting design, including but not limited to: analysis, revision, and commentary to specification sheets as needed. 

• Understanding and application of the demands and requirements of retrofit solutions. 
• General understanding of the requirements of electrical installations, circuitry, load, voltage and familiarity with electrical codes. 
• Knowledge of IES standards, light color, color rendering, lumen maintenance, lamp life, ballast factors, system wattage, and efficacy of various systems. 
• Ability to demonstrate the impacts of utility rates, rebates, system wattage, and operating hours in the design and development of proposed alternatives. 
• Knowledge of the environmental, economic and quality advantages of various lighting alternatives (such as LEED program) 

• Ability to travel 25% of the time 
• Ability to effectively and professionally communicate verbally and in writing, to all levels of management. 
• Ability to work in a fast-paced atmosphere while maintaining a high level of quality. 

Programs 

• Experience with AGi32, Bluebeam, and/or various CAD programs 

• Proficient with Windows, Microsoft Office (Excel, PowerPoint, and Word) 
• Revit knowledge is a plus. 

Additional Requirements: 

• Analytical – Synthesizes complex or diverse information; collects and researches data. Detail–oriented, uses good judgment and experience to complement data. 
• Interpersonal Skills – Focuses on solving conflicts, maintains confidentiality, listens to others and keeps emotions under control. Remains open to colleagues’ ideas and is open to different perspectives and trying new ways of doing things. 

• Teamwork – Balances team/individual responsibilities, exhibits objectively and openness to others’ views. Gives and welcomes feedback, contributes to building a positive team spirit with the ability to build employee morale. 
• Work Ethics – Treats employees with respect and inspires the trust of others and works with integrity. 
• Organized – Prioritizes and plans work effectively. Uses time efficiently, sets goals and objectives. 
• Professionalism – Approaches others in a tactful manner, reacts well under pressure and treats others with respect and consideration. Accepts responsibility for their own actions and follows through on commitments. 
• Attendance – Is consistently at work on time and ensures that work responsibilities are covered when absent. 

More Information About the Position: 

• Salary is commensurate with experience. 
• This is a leadership position with great incentive plans. 
• For immediate hire. 

Work Hours 

Monday through Friday from 7:30 AM to 5:30 PM with two 10-minute breaks and an unpaid lunch between 12:45 PM to 1:30 PM. 

Benefits 

We are committed to career development and incorporate learning opportunities for the right candidate to be able to master duties and responsibilities of their role. 

• Competitive salary 

• Competitive health, dental, vision, and life insurance through Kaiser, Health Net, Guardian, and Principal 
• 6 major holidays paid through the year (you must work the day before and after the holiday) 
• Up to 24 hours of sick pay in one year, accrued at 1 hour for every 30 hours worked and available for use after 90 days of consecutive employment 
• We offer great opportunity for growth for high-performing individuals 
• We offer a performance-based year-end bonus 

• We have a diverse work environment with a family feel, and we have monthly birthday celebrations 
• We offer 401K through Principal; eligibility begins after a 3-month probationary period 
• Covid-19-related pay to employees where applicable by law 

Covid-19 Health & Safety Precautions
Face masks are required of all employees at all times, temperature of all employees is checked on arrival, and physical social distancing is enforced. The office has plexiglass dividers installed in between workspaces as a safeguard. We supply hand sanitizer and alcohol wipes to employees.